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For UK charity shops and head offices only. WhatsApp first.

Start with a real valuer

Cookie policy

This page explains how the Vintage Piggy website uses cookies and similar technologies, and how that use is separated into what is necessary for operation and what should depend on choice.

What should happen next? Use the primary action when this page already matches your decision stage. Use the secondary route when you need a more formal page, form, or internal review step before the charity acts.

1. Human view first

The route starts with a real UK valuer or a page-specific enquiry, not a blind parcel and not a generic contact form.

2. Evidence next

The next step should create something usable inside the charity: a scheduled session, a governance review pack, a pilot conversation, or a written valuation trail.

3. Decision stays with the charity

Nothing on this site removes the charity's control. The branch, head office, trustee, or finance lead still decides whether to proceed once the evidence is on the table.

WhatsApp valuation

07375 071158

Hours

Open 7 days a week, from 7am to 9pm

Cookie policy
Governance rails

Registered charity bank account only. Written itemised valuation. Trustee-friendly PDF. Tracked return if declined.

Speed with discipline

Free same-day rough estimate before posting. Valuation within two hours on arrival. Same-day payment where cut-off rules are met.

Who this page is for

Written for the trustee or finance lead reading with due diligence in mind.

Service boundary

UK registered charity shops and their head offices only. The site is not written for the public or non-charity resellers.

Primary route

WhatsApp 07375 071158

Use this first for photo-led triage and same-day rough estimates.

Phone line

07763 741067

Use this when you need to talk through a branch, trustee, or pilot question.

What happens next

What a cautious trustee-approved first parcel looks like.

Step 1

Start with a pre-posting human valuation, because a trustee should not be asked to approve blind sending on marketing language alone.

Step 2

If the rough estimate supports it, the next step is the prepaid Royal Mail Special Delivery label rather than an informal or untracked route.

Step 3

On arrival, the written valuation and trustee-friendly summary come before acceptance, which keeps the control point on paper rather than in memory.

Step 4

If the charity does not wish to proceed, the items are returned free of charge, tracked and insured, and no payment is ever routed outside the registered charity bank account.

One-minute summary

What does a trustee or finance lead need to know before giving approval?

This section is written for quick internal review. Each answer is self-contained so a branch manager, retail lead, or trustee can lift the essential points without having to decode the whole page first.

Decision frame

A trustee is not being asked to approve an undefined postal buyer. The approval is for a process with a free pre-posting human valuation, prepaid Royal Mail Special Delivery label, written itemised valuation, same-day payment rules, and free tracked return if the final offer is declined.

Control points

The important controls are clear. The charity chooses whether to post after the rough estimate, chooses whether to accept after the written valuation, and receives payment only into the registered charity bank account. Those control points matter more than broad marketing assurances because they are what governance teams can evidence.

Honest limit

The model is designed for UK registered charity shops and their head offices only, and it is strongest for specialist donations that are awkward to price confidently in-store. It is not the best fit if a charity wants public walk-in buying, courier collection, or payment routes outside registered charity banking controls.

What we buy

  • Gold (all carats, broken, scrap, dental, single earrings, chains, rings, coins)
  • Silver (hallmarked, 925, plate clearly marked, cutlery, tea services)
  • Platinum (900 and 950)
  • Costume jewellery in bulk, paid per kilo — mangled, tangled, rough, no sorting required
  • Watches — vintage, designer, modern, broken, pocket, movement-only, parts
  • Antiques
  • Lightweight antiques (smalls, treen, boxes, desk items)
  • Coins (UK and world, pre-decimal, bullion, numismatic)
  • Medals and militaria (ethical handling, war graves sensitivity, family significance return option)
  • Vintage cameras
  • Musical instruments
  • Silverware
  • Pottery and porcelain (Wedgwood, Doulton, Moorcroft, Clarice Cliff, Royal Worcester, Minton, Beswick, Troika)
  • Collectables

Question 1

What is this cookie policy meant to explain?

It explains how the website uses cookies and similar technologies, what categories of tool are treated as operationally necessary, what categories should depend on user choice, and why this matters on a website aimed at charities, trustees, and finance teams. It is intended to make the site legible, not to hide the practical detail behind vague technical labels.

Question 2

What counts as an essential cookie or similar technology?

Essential technologies are those needed for the website to function securely and coherently. That can include tools supporting page delivery, session integrity, security controls, load balancing, form stability, or analytics strictly necessary to keep the service working as requested by the user. Without those, the site may not operate reliably or may fail to deliver core user-requested actions.

Question 3

What counts as non-essential use?

Non-essential use includes analytics, performance measurement, behavioural insight, advertising, or cross-site tracking that is useful but not strictly required for the website to deliver its core functions. Those categories should not be treated as harmless by default merely because they are common. On a trust-sensitive site, the threshold for clarity should be higher, not lower.

Question 4

How should consent be understood?

Where non-essential technologies are used, the standard should be real choice before activation. Consent should be specific, informed, and capable of being withheld without degrading the essential route of the site. Pre-ticked boxes, bundled assumptions, or vague banner wording are not the standard being aimed for, because they weaken confidence in the site's broader governance posture.

Question 5

Can website users revisit their cookie choices?

Yes. If consent-based tools are in operation, users should be able to review and change those choices later through a clear and reasonably accessible mechanism. A cookie decision should not become practically irreversible merely because time has passed. Good governance online means allowing users to return to the question without friction or confusion.

Question 6

Does Vintage Piggy use cookies for public-retail marketing behaviour?

The site is not intended to operate like a mass-market retail funnel aimed at the general public. Its purpose is narrower and more specific. That does not eliminate the need for analytics discipline, but it does mean any tracking posture should remain proportionate to a charity-facing service where trustees and head offices may review the site as part of a due-diligence process.

Question 7

Where we are not the best fit

If a visitor requires a full enterprise-grade cookie preference centre, bespoke regional geolocation logic, or highly granular consent orchestration across multiple external platforms, the current website may not yet be the finished answer. The legal principle is seriousness and transparency, but some charities may still require additional implementation detail before formal approval.

Document control

Review and governance metadata.

These legal pages are meant to be reviewed like operational documents rather than decorative footer copy. The details below make it easier for a trustee, finance lead, or head-office reviewer to record what version was read and when.

Last reviewed8 April 2026
Version1.1
Document ownerVintage Piggy governance and operations
Read the data processing addendum

Continue the review

These pages support the same decision from different angles. One explains process, one handles governance, and one gives the branch or head office a cleaner next action.

Start with a real valuer

Send photos first. Post only if the estimate makes sense.

WhatsApp is the fastest route. If the estimate is right for your shop or head office, we then issue a prepaid Royal Mail Special Delivery label with the compensation uplift.

Before you act

The first control point is the pre-posting human estimate, not blind sending.

The second control point is the written valuation before any acceptance decision is made.

The final control point is payment to the registered charity bank account only, with tracked return if declined.

If the question is governance fit, the Trust Centre, trustee checklist, and sample pack are the right documents to review before any first parcel is approved.

Cookies: essential only unless you allow analytics.